Juliano Mercadante

Juliano Mercadante is an experienced IT professional with a strong background in project management and service delivery across various industries. Currently serving as the Head of IT Service Delivery and Infrastructure at WMF since January 2025, Juliano previously held key positions at Groupe SEB, where responsibilities included managing the EMEA IT operations and leading the South America IT team. Prior roles include Regional SAP Programme Senior Manager at British American Tobacco, where significant complex projects were successfully delivered across the Americas, and Senior Project Manager at MMCafé, focused on project management structuring. Juliano's career began at Multimix, where ownership combined with leadership in multimedia and internet development was established. Academic credentials include a Bachelor's degree in Business Administration from FGV and multiple certifications in project management, including PRINCE2 and PMP.