Edwin Joseph Hao is an experienced IT professional currently serving as Deputy Manager at WNS since October 2025. Previously, Edwin held the position of IT Administrator for EUC Solutions Support (APAC) at Western Union from October 2018 to July 2025, where leadership included managing IT support operations across several APAC offices, overseeing PC refresh cycles, and mentoring junior staff. Prior experience includes serving as a Senior Technical Support Engineer at inspiro, where responsibilities involved supervising L2 support, ensuring SLA compliance, and handling network troubleshooting. Edwin began an IT career as an intern at inspiro, focusing on workstation setup and network issues. Edwin holds a Bachelor of Science in Information Technology from the University of the East and a High School Diploma from Arellano University.
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