Sergio Fernández Ayala

Senior Customer Service Associate at Woffu

Sergio Fernández Ayala has a wealth of experience in various industries and roles. Sergio'smost recent position was as a Senior Customer Service Associate at Woffu, where they began in November 2020. Prior to this, they held the role of Product Evangelist at the same company from June 2019 to November 2020. Sergio also worked as a Business Development Manager at DevoluIVA \u00b7 Recuperación automática del IVA from November 2018 to April 2019. Sergio has a strong background in the financial sector as well. Sergio worked as a Gestor Comercial at BBVA from January 2016 to November 2018. Before that, they held the roles of Subdirector de Oficina and Gestor Comercial de Oficina at CatalunyaCaixa from January 2014 to January 2016 and December 2006 to January 2014, respectively. Sergio started their career at El Corte Ingles as a Responsable de Sección from June 2002 to April 2006. Throughout their diverse work experience, Sergio has gained valuable skills and knowledge in customer service, product evangelism, business development, and financial management.

Sergio Fernández Ayala has a diverse education history. In 1998, they obtained a Diplomatura in Ciencias Empresariales from Universitat Pompeu Fabra. In 2006-2007, they pursued a Postgrado in Dirección de Marketing at Universitat Oberta de Catalunya. Moving forward to 2017, Sergio completed a certification in CAFI (Certificado Asesoramiento en Fondos de Inversión) at Instituto de Estudios Bursátiles. Furthermore, they attended Institut d’Estudis Financers (IEF) from 2017 to 2018, where they obtained a degree in European Investment Practitioner EIP, specializing in Planificación y servicios financieros. Sergio then continued their education at IEF - Institut d'Estudis Financers from 2018 to 2022, focusing on Servicios financieros y de gestión financiera in order to acquire Recertificación Efpa I - European Investment Practitioner EIP. Alongside their education, Sergio Fernández Ayala also acquired several additional certifications. Most recently, in 2022, they obtained Recertificación Efpa I and a Certificado Formativo clases inglés Twenix from EFPA España and Twenix, respectively. In 2021, they achieved another Recertificación Efpa I from EFPA España, and in 2020, they obtained Recertificación Efpa I.

Links

Previous companies

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Timeline

  • Senior Customer Service Associate

    November, 2020 - present

  • Product Evangelist

    June, 2019