AB

April B.

Operations Associate at Woflow

April B. has a diverse work experience spanning over several years. April started their career in 2006 as a Computer Teacher at Grace Baptist Academy - Dasmariñas, where they were responsible for teaching various subjects and computer-related tasks.

In 2008, April joined TeleTech as a Customer Service Representative, where they focused on meeting client metrics, delivering quality services, and maintaining the company's service level agreements. April demonstrated expertise in Microsoft Office applications and had above-average keyboarding skills.

April then joined TaskUs in 2012 as a Data Feed Analyst, working with large amounts of data, filtering and cleaning it for consistency. April also handled product syndication, data feed monitoring, and troubleshooting feed issues. April interacted closely with clients to address their requests and maintained the comparison shopping engine client database.

At TaskUs, April also worked as a Business Intelligence Analyst from 2014 to 2019. April examined and evaluated the purpose and content of business reports, collaborated with various teams to identify problems and gather suggestions for improvements, and evaluated findings using their knowledge of workflow and operating practices.

April continued their career at SNAPCOMPARE CORP. in 2019 as a Senior Business Intelligence Analyst. April performed analytical tasks to provide business insights and support decision-making processes.

April'smost recent role, which started in 2020, was as an Operations Associate at Woflow. Further details about this role were not provided.

Overall, April has extensive experience in customer service, data analysis, business intelligence, and teaching.

April B. completed their Bachelor of Science in Industrial Education with a focus on Computer Education at the Technological University of the Philippines from 2005 to 2006. Prior to that, they attended Damariñas National High School Main from 2001 to 2002, although no degree or field of study information was provided for this period. In addition to their formal education, they also obtained certifications in Menu Transcription Competence and Menu Transcription Hero from Woflow Academy in April 2020. Furthermore, they passed the Licensure Examination for Teachers administered by the Philippine Professional Regulation Commission in October 2007.

Links

Previous companies

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Timeline

  • Operations Associate

    April, 2020 - present

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