Marco Dumitru

Marco Dumitru is a proficient professional in client engagement and customer relationship management (CRM) with extensive experience in the fashion industry. Currently serving as Client Engagement & CRM Manager at Wolford since July 2022, Marco previously held roles such as Global CRM Specialist and CRM & Consumer Insight Specialist at PINKO, and CRM Specialist at Giuseppe Zanotti. With a solid educational background, including a Master's Degree in Marketing, Communication, and Digital Strategy from 24ORE Business School, and a Bachelor's Degree in Business Economics from Università degli Studi di Firenze, Marco possesses strong skills in defining CRM strategies, monitoring KPIs, managing customer journeys, and coordinating commercial communications across various platforms.