Mark Anderson

Mark Anderson is a seasoned professional in customer experience design, currently serving as a Customer Experience Design Consultant at Wolseley UK since January 2022, where Mark leads a project that enhances the trade account opening process with a digital solution offering instant credit decisions. As Managing Director of Customer Experience Consulting Ltd since August 2021, Mark assists businesses in improving customer experiences to foster loyalty and commercial success. Previous roles include supporting customer-led transformation projects at Wickes, overseeing the end-to-end customer experience at Sainsbury's, and holding senior marketing positions at Argos, Halfords, Robert Dyas, and Wickes. Mark's career commenced with roles in account management and advertising, complemented by a BA Hons in Business Studies with a marketing major from Bournemouth University.