Bo Semlov is an experienced managerial professional with a strong background in team leadership and customer support. Currently serving as CTQ Manager and Support Team Lead at Wolt since January 2021, Bo oversees a team of 20 support associates, focusing on coaching, employee development, and process optimization. Previous experience includes a role as Data Analyst at Dansk Boldspil-Union and Team Manager at Sitel Denmark, where responsibilities encompassed team leadership, client communication, and continuous process enhancement. In retail, Bo achieved significant operational success as Store Manager at Irma, transforming underperforming stores into profitable ventures. Bo's education includes ongoing degrees in coaching and breathwork therapy, alongside various leadership and NLP courses.
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