James Crossen is currently a Program Manager at Wolt, focusing on imaging across 32 countries and collaborating with various departments to enhance image quality and streamline processes. Prior to this role, James contributed to standardizing PMO and Change Management practices at Personio, where they led key initiatives in launching complex payroll products. James began their career in tech at Airbnb, culminating as a Senior Global Change Manager, and has held roles in operations and workforce planning. James holds a Bachelor's degree in Psychology and German from UC Berkeley.
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