Michelle Vose

Michelle Vose possesses extensive experience in Salesforce operations and customer service management. Currently serving as a Senior Salesforce Operations Specialist and formerly as a Customer Service Supervisor at Wolters Kluwer, Michelle has developed a strong background in managing customer interactions and operational efficiency. Prior experience includes a role as Billing & Receivables Manager at Verizon Federal Inc., showcasing skills in financial management. Education includes attendance at Strayer University from 2003 to 2005, coupled with ongoing professional development through Trailhead since 2016, resulting in a Salesforce Administrator Certification and proficiency in various Salesforce products and skills.