Women in Customer Success
Elena Cocco is a seasoned professional in customer success with extensive experience spanning over a decade. Currently serving as an Advisor for Women in Customer Success since March 2024, Elena contributes to strategic initiatives and speaking events. In the role of Director of Customer Success for Europe at SafetyCulture since March 2018, Elena has advanced through various positions including Manager and Senior Customer Success Manager. Prior experience includes serving as a Customer Success Coach at Catalyst Software, facilitating Digital Customer Success Cafes for the Customer Success Network, and key account management at NQC. Educational background includes a Master’s degree in Cultural Anthropology and Ethnology and a Bachelor's degree in Cultural Heritage Protection from Università degli Studi di Sassari.
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Women in Customer Success
Women in Customer Success (WiCS) is a go-to platform for connecting, inspiring and showcasing women in the Customer Success industry. Its mission is to empower women to thrive in their careers through networking, mentorship, sharing inspiring experiences and enablement. Founded and managed by Marija Skobe-Pilley. Women in Customer Success Brands: - WiCS Podcast - WiCS PowerUp ✨ Podcast: Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, the host Marija Skobe-Pilley brings a conversation with a role model from across the industries to share her inspirational story and practical tools to help all of you succeed and make an impact. ✨ PowerUp: A powerful hub and a community for helping women grow in all stages of their careers. We're providing: 💎 Global NETWORK of Customer Success professionals in Tech - to stay up to date with industry trends and best practice examples from key experts 💎 Dedicated ENABLEMENT to increase business acumen and become more commercially minded to increase revenue, reputation and customer outcomes 💎 Peer MENTORING programmes to develop leadership skills, build personal brand, and career direction 💎 Continuous opportunities for SHOWCASING WORK of our members through the Women in Customer Success Podcast and speaking opportunities at Conferences and industry round tables 💎 PowerUp CONNECT and NETWORKING opportunities Get on the waitlist and join us!