Women in Customer Success
Kristen Gray Psychas currently serves as an Advisor for Women in Customer Success since January 2024 and is a Success Network Founding Member at Vitally.io since October 2023. Previously, Kristen held the position of Director of Customer Success at Banzai from April 2023 to September 2024, and also worked as a Sr. Customer Success Manager at both ClientSuccess from August 2021 to April 2023 and Nutshell CRM from March 2017 to August 2021, where Kristen progressed from Customer Success Specialist to Manager. Additional experience includes a role as Sales Merchandising Manager at Anthropologie from January 2013 to January 2017 and serving as an Assistant Language Teacher at ACADEMIE DE LILLE from January 2010 to January 2013. Kristen holds a Bachelor of Arts in International Relations and Affairs from Michigan State University.
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Women in Customer Success
Women in Customer Success (WiCS) is a go-to platform for connecting, inspiring and showcasing women in the Customer Success industry. Its mission is to empower women to thrive in their careers through networking, mentorship, sharing inspiring experiences and enablement. Founded and managed by Marija Skobe-Pilley. Women in Customer Success Brands: - WiCS Podcast - WiCS PowerUp āØ Podcast: Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, the host Marija Skobe-Pilley brings a conversation with a role model from across the industries to share her inspirational story and practical tools to help all of you succeed and make an impact. āØ PowerUp: A powerful hub and a community for helping women grow in all stages of their careers. We're providing: š Global NETWORK of Customer Success professionals in Tech - to stay up to date with industry trends and best practice examples from key experts š Dedicated ENABLEMENT to increase business acumen and become more commercially minded to increase revenue, reputation and customer outcomes š Peer MENTORING programmes to develop leadership skills, build personal brand, and career direction š Continuous opportunities for SHOWCASING WORK of our members through the Women in Customer Success Podcast and speaking opportunities at Conferences and industry round tables š PowerUp CONNECT and NETWORKING opportunities Get on the waitlist and join us!