✨Amélie Beerens✨

Amélie Beerens has a diverse and extensive work experience in the field of customer experience (CX). ✨Amélie currently serves as a Solopreneur Club - Community Leader at Women in CX since January 2022. Prior to this, they were a Founding Member of the same organization from March 2021 to January 2022.

Before joining Women in CX, Amélie worked at Human after all, where they held multiple roles. ✨Amélie was a Keynote Speaker, CX Design & Leadership Coach, and Customer Experience Consultant since January 2018. Additionally, they hosted the People&Digital podcast and co-hosted the La Flamme podcast from March 2020 to December 2019. As a digital creator, they focused on helping managers with their digital roadmaps.

Amélie also worked at D'Ieteren Auto as a Customer Experience Consultant from November 2020, with a specialization in improving the Skoda Belgium digital ecosystem and virtual events. Their contributions led to their marketing team being nominated for several prestigious awards.

✨Amélie has also gained experience in growth marketing as a Growth Marketing Project Lead at Test Aankoop / Test Achats by Upthrust from September 2020 to December 2020. Additionally, they worked as a CRM / CX Consultant at TVH by The House of Marketing from April 2020 to October 2020.

Amélie's previous roles include being a Customer Experience Mentor at eRowz from June 2020 to August 2020, a Customer Experience Manager at ExxonMobil by The House of Marketing from March 2019 to March 2020, and a Digital Facilitator at Tobania from December 2018 to February 2019. ✨Amélie also served as a Product Owner at ENGIE Electrabel by The House of Marketing from October 2017 to September 2018.

Overall, Amélie Beerens has gained significant experience and expertise in the field of customer experience, digital transformation, and podcasting throughout their career.

Amélie Beerens attended Ichec Brussels Management School from 2004 to 2009, where they earned a degree in Business Management with a focus on Marketing and International Management. ✨Amélie also obtained a Master's degree in Business Management with a specialization in Marketing and International Business from the same institution during the same time period.

In terms of additional certifications, they became a Humanist Coach from Wild.Woman.Hood in October 2022. ✨Amélie also obtained a certification in Stand The Fuck Out - Radical Differentiation from Everyone Hates Marketers in May 2021. In June 2020, they completed a certificate program on leading the Digital Transformation from Vlerick Business School. Furthermore, they obtained an Ashtanga Vinyasa Yoga Teacher Training certification from Brussels Yoga Loft in August 2019 and completed a program at Growth Makers called Université Growth in February 2019. ✨Amélie also received training in Mindfulness from BeVital.eu in 2019.

✨Amélie gained expertise in user experience research by obtaining an Advance Your Skills as a User Experience Researcher certification from LinkedIn in April 2018. Additionally, they obtained a coaching skills certification from Training & Coaching Square bvba/sprl in 2017. In 2016, they earned a digital marketing certification called Squared Online from Squared Online - a Google/AVADO partnership. ✨Amélie also completed a certification program in The 7 Habits of Highly Effective People®, offered by FranklinCovey in 2015.

Lastly, they hold certifications in Google Analytics Individual Qualification, obtained from Google in May 2018, and Inbound Certification, obtained from HubSpot in October 2015.