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Monica Brunson

Monica Brunson is an accomplished professional in the travel and hospitality industry with extensive experience at American Airlines since August 2014, holding roles such as Guest Experience Manager for Premium Service in Charlotte and Manager of Premium Guest Services in Raleigh-Durham. Previously, Monica served as a Flight Service Manager and Customer Care Manager at US Airways, contributing to customer service excellence from October 2013 to August 2014 and from August 2006 to October 2013, respectively. Currently a member of Women Leading Travel & Hospitality since January 2023, Monica holds a Bachelor's degree in Biology/Biological Sciences from Bennett College, further enhancing their diverse skill set in customer service and management.

Location

Charlotte, United States

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Women Leading Travel & Hospitality

๐ŸŒŸ ๐”๐๐ˆ๐“๐„ | ๐ˆ๐๐’๐๐ˆ๐‘๐„ | ๐„๐Œ๐๐Ž๐–๐„๐‘ ๐ŸŒŸ ๐–๐ก๐จ ๐–๐ž ๐€๐ซ๐ž Women Leading Travel & Hospitality is an unparalleled community for executive women working across travel and hospitality companies, offering unique networking experiences and an opportunity for professional growth. Members of the community include but are not limited to executives from the following verticals: hotels and lodging, airlines, rail lines, cruise lines, online travel agencies (OTAs), car rentals, shared economies, and travel agencies. The common thread is women coming together to learn from each other and help each other succeed. The energized core of Women Leading Travel & Hospitalityโ€™s community stems from its dedicated advisory board and members, who believe and support its mission. Beyond directly connecting with the industryโ€™s most elite women leaders, benefits of membership include discounted event registrations, exclusive member-only content, a job directory, a private networking forum, and so much more. ๐Ž๐ฎ๐ซ ๐Œ๐ข๐ฌ๐ฌ๐ข๐จ๐ง Our mission is to unite, inspire and empower our community of executive women leaders by providing unparalleled resources, support and motivation to achieve personal and professional growth. Our community is built on passionate, successful, senior-level women from across the industry who have a strong belief that investing in themselves and in other women is good business. Focused on both business strategy and executive professional development, Women Leading Travel & Hospitality offers women leaders the opportunity to network, discuss industry issues, and learn how to become better leaders. Our goal is to grow and thrive together. ๐‰๐จ๐ข๐ง ๐จ๐ฎ๐ซ ๐œ๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐ญ๐ฒ ๐š๐ง๐ v๐ข๐ฌ๐ข๐ญ ๐ญ๐ก๐ž ๐ฅ๐ข๐ง๐ค ๐›๐ž๐ฅ๐จ๐ฐ.