Women of Customer Success
Fiona Mc Dermott is a seasoned professional with extensive experience in project management, implementation, and process development. Currently a member of Women of Customer Success since June 2023, Fiona previously held various roles at Immedis, a UKG Company, from August 2021 to March 2024, advancing from Implementation Project Coordinator to Sr. Implementation Project Manager. With a solid foundation in project execution as a Sr. Project Executive at CIPD Ireland from November 2017 to July 2021, Fiona also contributed to FBD Insurance as a Sr. Underwriter and Governance Coach and undertook multiple short-term contracts focusing on IT administration. Earlier positions include a Sr. Analyst at Dell and a Content Development Lead at SkillSoft, beginning a career at Microsoft as a Group Administrator. Education includes a degree in Business Studies from Crehan Commercial College.
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Women of Customer Success
Women of Customer Success is a global community helping women to break into, and succeed in tech through customer success roles, at any stage of their careers. We are the community for the women in tech who don’t want to code - because a career in tech spans far beyond engineering roles. We give our members the platform to meet, learn, & grow within a truly diverse community, host regular events, and create original content. Join as a member to get access to our private member’s platform: womenofcustomersuccess.com/join