Tanul Sharma

Tanul Sharma is a seasoned professional in customer success management with extensive experience across various sectors, including IT, banking, and education. Currently serving as a Senior Manager of Account Management at ConverzAI and an active member of professional communities such as Women of Customer Success and Customer Success Community Builders, Tanul has a proven track record of delivering over 40 enterprise projects on time and within budget. Previous roles include Manager of Enterprise Customer Success at Simplilearn and Senior Customer Success Manager at PeopleStrong, where responsibilities included analyzing product adoption trends and managing successful customer pilots. Tanul holds a PMP® and PRINCE2® certification, alongside an Executive MBA in HR and Operations Management, and a Bachelor's degree in Economics from Delhi University.