Qiang Cao

Qiang Cao has a diverse range of work experience, starting with their role as an Associate Auditor at Baker Tilly from August 2012 to November 2013. Here, they performed audit procedures, conducted tests, and analyzed financial statements for corporate clients.

From December 2013 to July 2015, Qiang worked as a Sales Manager at Asia Pacific Art Company. Qiang communicated with clients, established long-term relationships, and coached and trained teams to sell artworks.

Qiang then joined Alibaba Group as a Senior Customer Success Manager from August 2015 to May 2017. In this role, they expanded the customer base by making calls and visits to prospects, contributing to the growth of the world's largest online B2B marketplace.

After that, Qiang co-founded Sesame Technology Company in June 2017. As a Co-Founder, they built and managed teams, devised sales and service strategies, and executed Alibaba partnership B2B programs to develop clients' e-commerce businesses.

In June 2021, Qiang joined CarMax as a Customer Specialist. Qiang guided customers through the vehicle purchase and sales process, provided post-sales service, supported store departments, and coached new hires.

Most recently, in August 2022, Qiang joined Wonders as a Customer Success Manager. Qiang has successfully established and perfected service modes for enterprise clients, managed a portfolio of 200+ accounts, and supported the sales team in closing deals.

Overall, Qiang Cao has demonstrated expertise in auditing, sales management, customer success, and team leadership throughout their career.

Qiang Cao has a Bachelor's degree in Business Administration and Management, General from Hunan University. The specific start and end years for this education are not provided.