ZC

Zak Dowell, CHFP

Director of Revenue Operations at Wondr Health

Zak Dowell, CHFP, has a diverse work experience in revenue cycle management and operations. Zak currently holds the position of Director of Revenue Operations at Wondr Health since April 2023. Prior to this, they served as the Director of Revenue Cycle Management at Wondr Health from January 2020.

Before joining Wondr Health, Zak worked at United Surgical Partners International, Inc. Zak held the role of Senior Director of Revenue Cycle from February 2019 to January 2020, where they focused on improving revenue cycle processes. Zak also served as the Director of Hospital Revenue Cycle from November 2014 to February 2019. In this role, they collaborated with hospital business office managers and CFOs to identify deficiencies in workflow and policies, implementing improvements as needed.

Zak's experience with United Surgical Partners International, Inc. also includes roles such as an EHR Business Office Analyst from July 2013 to November 2014. Zak played a vital role in revenue cycle process improvement, particularly in areas like hospital scheduling, patient access, and patient accounting. Additionally, they served as an EHR Scheduling/Registration Implementation Specialist from January 2013 to July 2013, contributing to the successful implementation of Cerner solutions in 12 hospitals.

Further back in their career, in 2012, Zak had a role as an EHR Intern at United Surgical Partners International, Inc. During this time, they worked on planning tests for integration testing before the main implementation began, ensuring concise and understandable test plans.

Zak Dowell's work experience showcases their expertise in revenue cycle management, operations, and implementing EHR solutions.

Zak Dowell, CHFP, holds a Bachelor of Business Administration (B.B.A.) degree in Management Information Systems from Texas Tech University - Rawls College of Business, which they completed from 2009 to 2012. In addition to their degree, Zak has obtained several certifications including Certified Healthcare Financial Professional (CHFP) from the Healthcare Financial Management Association (HFMA) in March 2022, Automation Anywhere Certified Advanced RPA Professional from Automation Anywhere in September 2021, Certified Professional in Healthcare Information and Management Systems (CPHIMS) from HIMSS in September 2019, HFMA's Certified Revenue Cycle Representative (CRCR) from the Healthcare Financial Management Association (HFMA) in September 2019, and Certified Revenue Cycle Representative from the Health Financial Management Association in May 2015.

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