Tanja Neijboer

Tanja Neijboer is an experienced professional in customer service and management, currently serving as the Manager Klantcontactcentrum at WoningNet since January 2004, where responsibilities include overseeing service quality and stakeholder management with a team of 60 employees. Prior roles include WFM Manager at Thomas Cook, managing workforce management for sales and reservation departments, and Head of Call Center and Planning at Vrij Uit autovakanties, where Tanja achieved high customer service KPIs. Tanja also held leadership positions at American Express, starting as a Customer Relationship Specialist before advancing to Shift Team Lead. Educational qualifications include a degree in HBO Bedrijfskunde from NCOI University of Applied Sciences, complemented by studies at IC University of Applied Sciences and Canisius University.