Ivy Caandi

Ivy Caandi has over eight years of experience in customer experience management, currently serving as the Senior Manager of Customer Experience at Wonolo since March 2015. Throughout tenure at Wonolo, Ivy Caandi has progressed through various roles, including Customer Support Manager, Senior Operations Manager, and Customer Support Operations Manager, demonstrating a strong commitment to enhancing customer satisfaction and operational efficiency. Prior experience as a Technical Support Representative at west contact further contributed to Ivy Caandi's expertise in customer support and technical troubleshooting.