Melissa Coen

Melissa Coen, CSM, currently serves as Technical Delivery Manager at Woodland Direct, Inc., leading a team of Developers in enhancing the company's webstore and backend infrastructure through Agile methodologies since November 2019. Prior to this role, Melissa was IT Systems Manager at United Global Sourcing from December 2012 to November 2019, overseeing IT device management across UGS US and UGS Shanghai. Previous experience includes Network Administrator at Biundo & Associates, IT Manager at Mercer, Network Administrator at Proctor Financial, and Business Analyst and Help Desk Specialist at EDS Group. Melissa holds a Bachelor of Business Administration from Eastern Michigan University, completed in 1995.