Workair
Eric Daly is currently the Chief Customer Officer at Workair, where he assists clients in choosing the right communications solutions for their business. He previously held positions such as Head of Client Solutions at Marino Software and Head of Technology and Product Development at iD Mobile Ireland. With a background in mobile marketing and advertising, Eric has a strong focus on customer satisfaction and driving business growth through digital technologies.
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Workair
Workair simplify cloud communications for our clients. Workair advise our enterprise, public sector and call centre clients on the optimal cloud communication technology to solve their complex communication challenges. Workair build, deploy and integrate those solutions to our clients exact requirements. Workair use cloud communication technology to optimise customer engagement and improve company productivity. Workair help companies to bring voice into their digital transformation journey to ensure that their customers get the same level of service over whatever channel they choose to engage over. Workair enable customer contact centres to gain a real competitive advantage by bringing enterprise grade features, future proofed infrastructure, agile integrations, advanced reporting and quality management on a SaaS model. The technology that our clients use to run their contact centres will never be an inhibitor to delivering against client requirements. Workair use AI and agile integrations to automate repeat tasks, enable self serve, intelligently route customers and assist agents. Workair enhance customer experience and agent experience using cloud communications technology (UCaaS and CCaaS) and agile integrations into other business applications. Workair integrate unified communications and contact centre solutions into other business applications to enhance and add valus to those solutions.