Workair
Stephen Mackarel is the Managing Director at workair, simplifying cloud communications for large companies and public sectors. He is also a Non Executive Board Member at Credebt Exchange Ltd., Non Executive Director at Kefron, Executive Director at LAYFIN ONE, and has experience as a Non Executive Director at companies like Hailo and PINERGY. Stephen previously served as the CEO of Best Buy Mobile Asia and Carphone Warehouse, showcasing his expertise in the mobile phone industry. He holds degrees in Accounting and Finance, as well as certifications from the Institute of Directors.
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Workair
Workair simplify cloud communications for our clients. Workair advise our enterprise, public sector and call centre clients on the optimal cloud communication technology to solve their complex communication challenges. Workair build, deploy and integrate those solutions to our clients exact requirements. Workair use cloud communication technology to optimise customer engagement and improve company productivity. Workair help companies to bring voice into their digital transformation journey to ensure that their customers get the same level of service over whatever channel they choose to engage over. Workair enable customer contact centres to gain a real competitive advantage by bringing enterprise grade features, future proofed infrastructure, agile integrations, advanced reporting and quality management on a SaaS model. The technology that our clients use to run their contact centres will never be an inhibitor to delivering against client requirements. Workair use AI and agile integrations to automate repeat tasks, enable self serve, intelligently route customers and assist agents. Workair enhance customer experience and agent experience using cloud communications technology (UCaaS and CCaaS) and agile integrations into other business applications. Workair integrate unified communications and contact centre solutions into other business applications to enhance and add valus to those solutions.