Tarek Hakem has extensive work experience in customer success, sales management, and advisory roles. Tarek is currently working as an Enterprise Customer Success Manager at Workato, where they help businesses integrate apps and automate workflows. Prior to this, Tarek served as an Advisory Board Member at Polished Arrow.
Before joining Workato and Polished Arrow, Tarek worked at Dataiku as a Regional Manager - Customer Success. In this role, they set the strategic vision for their team and achieved targets related to product adoption, renewal, and customer value stories.
Prior to Dataiku, Tarek worked at LinkedIn as an Enterprise Accounts Director, where they developed and executed strategic account plans, built strong relationships with customers, and drove long-term success. Tarek also served as a Regional Sales Manager at IBM and a Regional Enterprise Manager at BlackBerry, where they focused on revenue growth and building strategic relationships.
Tarek's career also includes a leadership position at Emitac Mobile Solutions LLC, where they served as Director of Mobility Sales & Customer Success. Tarek'sresponsibilities included achieving sales targets, growing the customer base, and managing a solution portfolio.
Tarek started their career at Sitel as an Operational Checkpoint Manager, where they mentored and managed technical support teams.
Overall, Tarek Hakem has a strong background in customer success, sales, and leadership roles, with a focus on driving results and building strong relationships with customers.
Tarek Hakem earned a Bachelor of Computer Science degree from the University of New Brunswick, where they studied Computer Science from 1999 to 2002. Additionally, they have obtained various certifications from Workato, including Automation Pro I, Automation Pro II, and Enterprise Automation Certification in May 2023.
May, 2023 - present