Tezo Nzau is an experienced technical support and customer experience professional currently serving as a TSD Analyst at Workday since March 2022. Prior roles include Coupa Engineer at Coupa Software, EMEA Success Engineer at Salesforce, and Technical Support Engineer at SAP, where Tezo developed expertise in troubleshooting complex issues, managing customer satisfaction, and enhancing support processes. Earlier experience as a Data Mining Analyst at IDG Direct equipped Tezo with skills in data manipulation and validation. Tezo holds a Master’s degree in Computing in Cybersecurity from Letterkenny Institute of Technology, and has an extensive educational background in information technology and data management, including an Honours Degree in Computing in Digital Forensics & Cyber Security from Technological University Dublin.
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