Workelevate
Baani Murjani is a seasoned professional with extensive experience in sales, business development, and strategic partnerships within the IT and SaaS sectors. Currently serving as the Director of Catalyst Works, a lead generation agency founded by Baani, the focus is on creating innovative strategies to drive business growth through multi-channel connections with high-quality prospects. In addition to this role, Baani works as a Consultant for Workelevate, nurturing partnerships that enhance user experience with AI service automation. Previous positions include Head of Global Digital Sales and Global Inside Sales Manager, where Baani developed strategies to improve digital sales and identified gaps in employee experience, respectively. Baani's educational background includes a Bachelor of Business Administration in Marketing from N.R Institute of Business Administration.
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Workelevate
Workelevate is a DEX platform by Progressive Infotech which supports end users for IT, HR and Field Ops related issues for enhanced employee experience. It seamlessly automates and deliver responses for IT Support queries with help of Self Servicing Conversational AI Chatbot, Self healing agent and fully equipped admin console. Our DEX platform is capable of integratingwith ITSM's like Service now, BMC, Zoho desk, Symphony Summit and custom ITSM's. We can also integrate with HRMS such as, Darwin Box, Ramco, SAP Success Factors, People Strong and more. Our conversational chatbot integrates seamlessly with Google Workspace, Microsoft Teams, Slack, WhatsApp and leading browsers. For enterprise businesses that necessitate onsite support, we can tailor our service to include Conversational AI, Remote Support, and Onsite Support to meet the needs of the client. For smaller businesses, we recommend leveraging our 25+ years of experience and expertise in end-user management by providing a Conversational AI and Remote Support solution. Say Hi to Workelevate- hello@workelevate.com