Workelevate
Prateek Garg is an accomplished entrepreneur and business leader with extensive experience in the technology sector. As the Chairman and Managing Director of Progressive Infotech (P) Limited since January 1998, Prateek has focused on building scalable automated managed services business models. In January 2021, Prateek founded Workelevate to enhance employee experiences through AI-driven solutions for unified service desks across various functions. Additionally, Prateek serves as a Director on the Board at Centilytics and was a Director at IT & T Limited from August 1990 to December 1997. Early career experience includes a managerial role in the Technical Support Group at HCL Infosystems Ltd. Prateek holds a Bachelor's degree in Engineering from the National Institute of Technology Kurukshetra and completed pre-engineering studies at Mukand Lal National College.
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Workelevate
Workelevate is a DEX platform by Progressive Infotech which supports end users for IT, HR and Field Ops related issues for enhanced employee experience. It seamlessly automates and deliver responses for IT Support queries with help of Self Servicing Conversational AI Chatbot, Self healing agent and fully equipped admin console. Our DEX platform is capable of integratingwith ITSM's like Service now, BMC, Zoho desk, Symphony Summit and custom ITSM's. We can also integrate with HRMS such as, Darwin Box, Ramco, SAP Success Factors, People Strong and more. Our conversational chatbot integrates seamlessly with Google Workspace, Microsoft Teams, Slack, WhatsApp and leading browsers. For enterprise businesses that necessitate onsite support, we can tailor our service to include Conversational AI, Remote Support, and Onsite Support to meet the needs of the client. For smaller businesses, we recommend leveraging our 25+ years of experience and expertise in end-user management by providing a Conversational AI and Remote Support solution. Say Hi to Workelevate- hello@workelevate.com