Aiden Gray

Aiden Gray has a diverse work experience spanning over several years. Aiden is currently working as a Customer Success Lead for EMEA at WorkForce Software since 2021. Prior to this role, they were the UK Customer Experience Manager at Rushlift from November 2020 to April 2021. From September 2016 to November 2020, Aiden worked at Xero as a Manager-Customer Experience, where they managed a team of Accounting Support Specialists and implemented key metrics for success. Before that, they served as the Head of Onboarding EMEA & US at Feefo, where they oversaw the customer service experience and implemented effective processes for customer interaction. Aiden also has experience in public service, having worked at Portsmouth City Council as Deputy Leader, Chair of Planning, and spokesperson for Planning, Regeneration & Economic Development. Additionally, they have banking experience, having served as a Commercial Business Manager and Senior Bank Manager at Lloyds Bank. Aiden's early career included a role as a Customer Experience Manager for Latin America at Laurient Holdings Brazil, where they managed high net worth clients and coached a team of 14.

Aiden Gray attended St. Johns College in Portsmouth from 1985 to 1998 where they did not obtain a degree or specify a field of study. Additionally, they attended both St. Johns College and Havant College from 1985 to 1997, earning an HND in Business Studies.