Douglas Perenchio

Global Director Of Customer Success at WorkForce Software

Douglas Perenchio has a diverse work experience that spans across various industries. Douglas started their career as a Sales Consultant at Art Van Furniture in 2004 and worked there until 2006. Douglas then joined Verizon Wireless, where they held multiple roles, including Retail Sales Rep, Store Manager, and eventually Account Manager - Indirect Sales Channel, a position they held from 2009 to 2021. In 2015, Douglas became the Business Owner of Soggy Dog Gear. Currently, they hold the position of Global Director of Customer Success at WorkForce Software, where they previously served as a Customer Success Manager. In this role, they lead a team of Customer Success Managers, advocating for and providing strategic support to customers.

Douglas Perenchio earned an Associate's degree in Computer Science and Business from Alpena Community College from 2000 to 2002. Douglas has also obtained several certifications, including Human-Centered Leadership, Customer Success Management Fundamentals, Engagement Preparation Best Practices for Customer Success Management, and Onboarding and Adoption Best Practices for Customer Success Management, all from LinkedIn in 2021.

Links

Previous companies

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Timeline

  • Global Director Of Customer Success

    April, 2022 - present

  • Customer Success Manager

    March, 2021