Conor Harkin

Conor Harkin has a diverse work experience in various industries. Conor started their career as a Website Design, Computer Networking & Maintenance specialist at Mdland Networks from May 2004 to September 2007. In this role, they were responsible for speccing and pricing new hardware for SMBs, as well as crafting demonstrations to help businesses understand the benefits of technology.

From January 2009 to September 2009, Conor worked at Boston Scientific as an End User Support specialist. Here, they provided second-level IT support, diagnosed issues, and compiled a step-by-step guide to solve common queries, resulting in a significant drop in "self solve" tickets.

Conor joined SAP in October 2011 as a Support Engineer. In this role, they worked directly with customers, assisting them with issues related to the SAP Materials Management System. Conor consistently exceeded expectations by providing technical expertise and achieved high customer satisfaction through effective communication.

Conor then moved on to Trinity Biotech in May 2018, where they worked as a Supply Chain Analyst. Conor was responsible for planning and manufacturing medical devices, updating dashboards, liaising with different departments, and maintaining records to ensure the availability of raw materials.

At Verizon Media, Conor worked as a Data Quality Specialist from December 2019 to December 2021. Conor played a crucial role in ensuring new accounts were audit compliant and worked on projects to clean up and migrate legacy data. Conor also contributed to ongoing efforts to improve data quality processes.

Conor joined Trinseo in December 2021 as a Master Data Steward. In this role, they managed Global Customer Master Data, processed creation/changes/blockage/unblockage/deletion requests, monitored data quality, and participated in improvement projects.

Most recently, Conor joined Workhuman in May 2022 as a Senior Application Support Engineer, where they utilize their technical expertise to support applications and contribute to the team's success.

Overall, Conor's work experience has equipped him with a strong skill set in IT support, data management, supply chain analysis, and technical problem-solving.

Conor Harkin attended the University of Galway from 2003 to 2010, where they obtained a Bachelor of Science (BSc) degree in Business Information Systems. In addition to their degree, Conor also earned several certifications, including BC400 in September 2013, SAPTEC in August 2012, and SRM 210 Server Configuration in March 2012. The institutions where they obtained these certifications are unspecified.