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Elena Toia

Customer Support Executive at Workhuman

Elena Toia has a diverse work experience starting in 2007 and continuing into 2021. Their most recent role is as a Customer Support Executive at Workhuman, which they began in October 2021. Prior to this, they worked as a Content Analyst at Majorel from October 2020 to June 2021. From December 2019 to June 2020, Elena worked as an Analyst for Cpl. Before that, they had a long tenure at PayPal from 2007 to 2019, where they held various roles such as Senior Associate Account Manager, Internship Senior Associate Account Manager, Internship Credit Risk Analyst, Associate Account Manager, Compliance Agent, and Resolution Agent. Elena also has experience outside the corporate world, as they served as a Director, Researcher, and Camera Operator at G Request Entertainment from November 2016 to May 2019.

Elena Toia's education history is as follows:

- In 2021, Elena obtained a Higher National Diploma in Proofreading and Editing from the College Of Media and Publishing.

- From 2012 to 2013, they attended Dublin Business School and earned a Diploma in Accounting and Finance, with a focus on Accounting and Finance.

- In 2016, Elena studied Presenting, Directing, and Producing at The Park Studio.

- From 2010 to 2011, they pursued a Diploma in Project Management at Dublin Business School, specializing in Project Management.

- In 2010, Elena received a Professional Certificate in Fraud Prevention from University College Dublin.

- From 2008 to 2009, they completed a Diploma in Management at Dublin Business School, focusing on Management.

- Elena's undergraduate studies took place from 2001 to 2006 at Università degli Studi di Milano-Bicocca, where they obtained a degree in Marketing, Business Communication, and International Markets, covering areas such as marketing, economics, and law.

- Between 1995 and 2000, Elena attended Carlo Dell'Acqua, where they earned a degree in accountancy and law, specializing in the field of accounting.

In addition to their formal education, Elena has obtained various certifications over the years, including:

- "Branding Your Authentic Self" from LinkedIn (August 2021)

- "Communicating with Emotional Intelligence" from LinkedIn (August 2021)

- "Google Ads Apps Certification" from Google (November 2020)

- "Google Ads Display Certification" from Google (November 2020)

- "Google Ads Search Certification" from Google (November 2020)

- "Shopping ads Certification" from Google (November 2020)

- "Studio Basic" from Google (November 2020)

- "Mindfulness" from LinkedIn (May 2020)

- "Content Marketing: Getting Your Content Published" from LinkedIn (March 2020)

- "Social Media Marketing Tips" from LinkedIn (March 2020)

- "Hiring Your Team" from LinkedIn (February 2020)

- "Jodi Glickman on Pitching Yourself" from LinkedIn (February 2020)

- "Ken Blanchard on Servant Leadership" from LinkedIn (February 2020)

- "Insights from a College Career Coach" from LinkedIn (January 2020)

- "Writing with Impact" from LinkedIn (January 2020)

- "Fraud Prevention" from The Institute of Banking (June 2010)

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