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Rich Sorrentino

Director, Launch Success at Workhuman

Rich Sorrentino has a diverse work experience spanning over two decades. Rich started their career at The Hudson Group in 2000, where they served as a Director of Customer Satisfaction for 12 years, ensuring customer needs were met and satisfaction maintained. Rich then transitioned to the role of Professional Services Consultant, offering specialized technical consulting and support to optimize clients' business and technical operations.

In 2015, Rich Sorrentino joined Workhuman as a Launch Success Manager. In this role, they were responsible for guiding customers through program goals definition, design, configuration, and adoption phases for recognition cultures. Rich effectively communicated and drove the program within client companies to ensure successful launches. Over time, Rich progressed to Senior Launch Success Manager and then Senior Manager, leading the Launch Success Team and managing onboarding, design, and change management plans for customer programs.

Currently, Rich Sorrentino holds the position of Director, Launch Success at Workhuman, where they ensure launch effectiveness and positivity contribute to building a culture of recognition. With their expertise and support, they help create best-in-class recognition solutions on their awards platform.

Rich Sorrentino attended Salem State University from 1995 to 1999, where they studied business with a focus on marketing. Prior to that, they attended Newman Prep from 1991 to 1995, although no degree or field of study is specified for this institution. Additionally, Rich Sorrentino attended Immaculate Conception, although specific dates and details about the education are not provided.

In terms of certifications, Rich Sorrentino obtained the Workhuman Certified Professional certification from Workhuman in October 2020. Rich also holds certifications such as Basic Firearms Safety Course Certified Instructor from the Massachusetts Department of State Police, obtained in January 2016, and NRA Certified Basic Pistol Instructor from the National Rifle Association, obtained in December 2015. It is mentioned that they also hold the NRA Certified Range Safety Officer certification, but no specific dates or details are provided for this certification.

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Timeline

  • Director, Launch Success

    June, 2022 - present

  • Senior Manager Launch Success

    April, 2021

  • Senior Launch Success Manager

    April, 2019

  • Launch Success Manager

    January, 2015