Workplace Options
Erin Pettibone is an experienced leader in customer service and team management, currently serving as the North American Daily Living Team Lead at Workplace Options since June 2015. Erin has demonstrated expertise in coaching teams to exceed production and quality standards, ensuring compliance with regulations such as HIPAA, and facilitating continuous improvement initiatives. With a background that includes roles as Daily Living Team Coach and Work-Life Consultant, Erin effectively leads cross-functional projects, conducts performance reviews, and manages employee engagement programs. Prior experience includes coordinating special events for non-profits focused on HIV/AIDS education and managing a hotel, showcasing a strong ability to build relationships and drive team performance in various fast-paced environments.
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