Joanne Hoe has a diverse range of work experience spanning various roles and industries. Joanne is currently employed as the Director of Account Management, Asia Pacific at Workplace Options, where they are responsible for overseeing account management plans and sales growth within the client portfolio. Prior to this role, they worked at CrescoData as a Customer Success Manager, focusing on client relationships and analyzing performance data for improvement. Joanne also held the position of Client Manager at CWT, where they managed client relationships, analyzed travel data, and negotiated deals. Joanne gained experience in account management as an Account Manager at TravelClick, where they were responsible for customer communications and optimizing product usage. Joanne's earlier work experience includes positions such as Operations Manager and Customer Service Coordinator at Kamelean Group Ltd., as well as an Air Cabin Crew member at SilkAir.
Joanne Hoe holds a Bachelor of Arts (BA) degree in Business from Edinburgh Napier University. In addition to their degree, they have obtained several certifications from LinkedIn, including "Mastering Self-Motivation," "Strategic Thinking," "Communicating to Drive People to Take Action," "Excel: You Can Do This," "The Six Morning Habits of High Performers," "Become an Interaction Designer," "Consulting Foundations: Client Management and Relationships," "Delivering Bad News to a Customer," "Succeeding as an In-house Creative," "UX Foundations: Interaction Design," "UX Foundations: Research," and "Interaction Design for the Web." These certifications were obtained between March and June of 2020.
May 1, 2024 - present
January, 2023
April, 2022
Regional Support Sales & Enablement Director (americas) at Microsoft
Director - Sales (advanced Customer Services) at Oracle
Client Solutions Director- Consumer Goods & Industrial Vertical at ManpowerGroup
Senior Manager - Integrated Customer Growth Ops at Freshworks
Sr. Director, Global Sales Development And Sales Engagement at Proofpoint
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