WorkSmart
Kevin McFarland has extensive experience in the IT sector, serving as a Quality Assurance Associate at WorkSmart IT since May 2018, where responsibilities include overseeing the Quality Assurance Unit after a promotion from Escalation Consultant. Previously, Kevin worked as a System Administrator at Clarity Technology Group, Inc., where key duties involved creating support documentation and managing support functions for over 60 businesses. Prior experience includes roles at HCL Technologies as an Operations Center Lead Engineer and Senior Analyst, where contributions involved leading projects and enhancing support services for Deutsche Bank. Kevin's career began in customer-driven technology services at MMD Computers and included early experience in the culinary field as a Line Cook. Kevin holds a CompTIA A+ certification and an Associate's degree in Culinary Arts from The Culinary Institute of America.
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WorkSmart
WorkSmart is the industry leading provider of Information Technology management and support for businesses and organizations throughout North Carolina and the Mid-Atlantic region. With the philosophy that reliable IT services require dedication, responsiveness, and accountability, WorkSmart partners with clients to provide IT strategy consulting, managed services, onsite and helpdesk support, and computer network design and implementation services. WorkSmart's headquarters is in the Triangle area between Raleigh and Durham, with branch-offices in Charlotte, Greensboro, Atlanta, Philadelphia, and the New York metro area, and onsite support partners throughout the U.S.