Marco Moncada

Marco Moncada is an experienced Technical Support Engineer with a comprehensive background in IT support spanning over two decades. Currently employed at WorkSmart since December 2018 as a Technical Support Engineer II, Marco previously held roles such as System Engineer at The Stewart Organization and Technical Support Engineer at Dahill, a Xerox company. Expertise includes managing IT/Production teams, troubleshooting network environments, configuring software solutions, and providing end-user support across various platforms. Academic qualifications include an AOS Degree in Network and Computer Technology from Briarcliffe College and a diploma in Computer Aided Design and Drafting from Eastern Suffolk B.O.C.E.S.