Karen Francisco Flores

Customer Success Manager at Worky

Karen Francisco Flores has a diverse work experience spanning multiple roles and industries. Karen currently works at Worky.mx as a Customer Success Manager, responsible for managing relationships with important clients and ensuring their satisfaction. Prior to this, they worked at Inbound México as an Account Services Manager.

Karen has also worked at GoVirtualMx as a Digital Project Manager in the Automotive Industry, where they managed brands such as Motornation, BAIC, JMC, and CHANGAN.

At Virket Group, Karen held the positions of Customer Success Manager and Lead Manager, where they were responsible for client retention, optimization of client relationships, and lead assignment to the sales department.

Karen also worked as an Inside Sales Specialist at inConcert and as an Executive Marketing and Community Manager at QlikMex SA de CV. At Data Discovery, they served as a Sales Account Executive, and at ERP Soluciones, they worked as an Executive of Marketing and Business Development.

Karen Francisco Flores began their career as an Executive Marketing and Telemarketing professional at Matersys Group and IT Soluciones, respectively. In these roles, they focused on sales and lead generation in the software and services industry.

Karen Francisco Flores completed a Diplomado in Mercadotecnia de Experiencias at Universidad Anáhuac from 2023 to 2024. Prior to that, they obtained a Licenciatura en Relaciones Comerciales from Instituto Politécnico Nacional from 2006 to 2009.

Additionally, Karen has obtained several certifications in various fields. In September 2021, they received certification in "Administración de Proyectos y Empresas con Data Intelligence" from Universidad Intercontinental. In April 2021, they obtained the "Scrum Fundamentals Certified" certification from SCRUMstudy - Accreditation Body for Scrum and Agile. Furthermore, Karen has acquired several certifications from HubSpot, including "Email Marketing Certified" in January 2022, "Inbound Marketing" in November 2021, "HubSpot Reporting" in September 2022, "HubSpot Sales Software Certified" in August 2022, "Inbound Sales" in May 2021, "Digital Marketing Certified" in January 2022, "Service Hub Software" in November 2021, "Inbound Certified" in September 2019, "Inbound Sales" in April 2019, "Client Management" in January 2020, "Inbound" in December 2018, and "HubSpot Sales Software Certified" in August 2019.

Moreover, Karen has obtained certifications from Google, including "Google Analytics Individual Qualifications" in January 2022, "Google Analytics Individual Qualification" in May 2019, "Waze Ads Fundamentals" in May 2018, "Google My Business" in April 2019, and "AdWords Display Certification" in July 2018.

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