Debbie N.

Debbie N. is an accomplished professional with extensive experience in operations management and customer support. Currently serving as the Head of Centre of Excellence at World of Books Group since April 2019, Debbie has previously held positions including Customer Support Operations Manager. Prior to this, Debbie worked as a Senior Consultant at Albiston Business Consultancy Limited and took a career break to travel and study project management after redundancy from 1st Central Insurance. At 1st Central, Debbie served as Operations Performance Manager, successfully managing the recruitment and development of 120 staff. Additional experience includes roles as an Interim Management Consultant, Head of Operations at Personal Telephone Fundraising, and Service Support Consultant at Norwich Union (Aviva). Debbie holds a Prince2 Foundation certification in Project Management.