World of Sweets
Zach Towers is a seasoned professional in human resources and service management with extensive experience across various leadership roles. Currently serving as the Group People & Service Director at World of Sweets since June 2020, Zach leads several central functions, ensuring customer focus and compliance with safety standards. Previously, Zach held multiple HR-related positions at Hancocks Wholesale, Bobby's Foods Ltd, Ferrero, and Thorntons, demonstrating a strong dedication to employee engagement and organizational development. With a comprehensive educational background that includes a BA in Business Management and Operations with Human Resources from Nottingham Trent University, a Master’s Degree in CIPD Level 7 Advanced Diploma in Human Resource Management, and additional training in Myers Briggs, Zach is well-equipped to drive HR initiatives and enhance service quality within organizations.
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World of Sweets
We are the UK’s largest distributor, importer and wholesaler of confectionery products, you could say we make anything possible. Offering a world of innovation, expertise and solutions to our supplier partners, customers and consumers. We’re everything from innovative partners to category leading suppliers and our passion for sweets is at the heart of it all. World of Innovation Innovation is at the forefront of everything we create through our in-house brands and exclusive partnerships with major global brands. World of Expertise Partner brands are able to tap into our marketing expertise to ensure we launch their brands brilliantly into the UK. We also offer opportunities for bespoke product development, working alongside global innovation experts to create exciting new favourites that are sure to make an impact in the confectionery market. World of Solutions From e-commerce sites serving 55,000 customers per week to Hancocks wholesale stores with over 22,000 customers, field sales and a direct to store team covering 36,000 independent customers and a national accounts team covering all UK sales channels. We're the perfect partners for sweet success!