Declan McDermott

Declan McDermott is an experienced operations manager currently leading the Medical Assistance department at World Travel Protection since June 2022, focusing on day-to-day operations and continuous improvement. Prior to this role, McDermott served as a Team Leader for Medical Assistance at AXA, managing a high-performance team and overseeing the development of apprentices in customer service. With a background in customer service leadership at Healix Health Services, McDermott managed complex medical cases and a diverse team while ensuring high standards of service. Earlier career experience includes serving as Assistant Manager at Cavendish Care, where McDermott was instrumental in opening a new care home and integrating staff and tenants. McDermott holds a Bachelor of Arts degree in Music from Solent University.