Micah Tam is a seasoned professional in social media and customer success, currently serving as the Social Media Creative Lead at World Vision Canada since April 2024. Previously, Micah worked as a Social Media Specialist at Compassion Canada from June 2022 to April 2024 and excelled as a Customer Success Advisor II at Hagerty from November 2020 to May 2022, where noteworthy achievements included a 9% increase in membership sales and recognition as a top performer. Micah's foundational experiences include roles at Western University as a Fitness Center Attendant and a Residence Tour Guide & Marketing Ambassador, alongside internships at PheedLoop and Scotiabank, where contributions spanned marketing strategies and process improvements. Micah holds a Bachelor's degree in Management and Organizational Studies with a focus on Human Resources from Western University.