William Dale

William Dale currently serves as the Head of Supporter Insights at World Vision Canada since December 2020, leading data-informed strategies to enhance user experience, donor retention, and organizational growth. Prior to this role, William was the Group Product Manager at World Vision Canada, where responsibilities included overseeing a $220M+ annual donor portfolio and driving digital product strategies. William's extensive experience at CBC/Radio-Canada spanned over 14 years, holding several positions such as Senior Digital Product/Project Manager and Senior Product Manager for Digital Audio, where key achievements included monetization strategies and development of audience-centered digital audio experiences. William holds a Bachelor’s degree in Radio and Television Arts from Toronto Metropolitan University, an Executive Program in Digital Business Strategy from MIT Sloan School of Management, a Project Management Master's Certificate from Toronto Metropolitan University, and a Certificate in Accounting from Centennial College.