Ercia Sousa is a Corporate Services Coordinator at World Vision since June 2023, bringing extensive experience in marketing and human capital from previous roles. Ercia worked as an Assistant Manager for Marketing Event & Intelligence at Telekomunikasi Indonesia International (TL) S.A. from October 2018 to November 2022 and served in marketing intelligence at Telkomcel from November 2016 to September 2018. Earlier in the career, Ercia held the position of Human Capital Officer at Telekomunikasi Indonesia International (TL) S.A. between October 2013 and November 2016. Ercia holds a Bachelor of Science in Tourism Management from Angeles University Foundation, obtained from 2009 to 2013, and attended St. Joseph College from 2005 to 2008.