Matthew Lawson

Matthew Lawson is an experienced professional in client services and operations management with a history of leadership roles in various industries. Currently employed at World Wide Technology as a Client Services Manager since November 2019, Matthew has also served as a Service Desk Manager in the same company. Prior experience includes working as a Service Manager at Solutionize Global, where collaboration and customer goal achievement were emphasized, and a Consultant for Microsoft Dynamics at Montash, focusing on technology recruitment. Additional roles span customer experience leadership at zappi Ltd, operations management at Mitre Sports International, and customer service support at VOW Europe, among others. Matthew possesses a solid foundation in customer interaction, team management, and operational effectiveness, consistently aiming to enhance service delivery and client satisfaction.