Scott Patton

Scott Patton is an experienced IT professional currently serving as an IT Incident/Problem Manager and IT Change/Release Manager at World Wide Technology since March 2021. Prior to this role, Patton spent over two decades at Enterprise Holdings, where contributions included serving as an IT Sr. Manager in Release Management, overseeing software development release lifecycle processes, and IT Service Management, focusing on the ServiceNow platform's architecture and automation. Patton also held positions as IT Product Manager Sr. for ITSM Product Engineering, where responsibilities included leading the development of the ServiceNow incident, problem, and change ticketing systems, and enhancing release management efficiency through process improvements. Earlier in the career trajectory, Patton managed internal technical support operations and vendor management, demonstrating strong leadership and operational skills throughout various roles.