Navin Phagoe

Navin Phagoe is an experienced professional specializing in business change and transformation within the digital commerce sector. Currently serving as Manager of Business Change, Quality, and Reporting at Worldline Merchant Services since December 2021, Navin leads a multi-disciplinary team focused on shaping the future operations of Digital Commerce. Previous roles include Senior Transformation Manager at Worldline Global, where strategic transformation initiatives were defined and implemented, and Business Change Manager at Ingenico ePayments, driving operational initiatives following the company's acquisition by Worldline. With a background in consulting at Deloitte, Lodestone Management Consultants, IBM Global Business Services, Capgemini, and The HEINEKEN Company, Navin has developed expertise in organizational transformation and change management. Navin holds an MSc in Information Management from Vrije Universiteit Amsterdam.