Jurgen JAKAM, PMP, AWS-CSA

Support Engineer at Worlds

Jurgen JAKAM, PMP, AWS-CSA has over 10 years of experience in IT and project management. From 2010 to 2013, they were the Team Lead of Technical Support at Creolink Communication where they reduced functional cost by 30% and improved service uptime to 95%. From 2011 to 2014, they were the System Administrator at American School of Douala where they increased data durability to 99%. From 2014 to 2022, they were a Project Manager and Field Project Engineer at ROSEN where they led HUB creation, co-achieved department's $11M+ budget target year over year for two years, implemented the \"R3-Process\", launched batch, python scripts, achieved 96% commercial acceptance rate and 0% incident rate in 2020, and spearheaded projects for majors 20+ E&P and Midstream oil and gas companies in the region and across the U.S. Lastly, they are currently an Support Engineer at Worlds where they are solving technical problems to enable continuous service, managing Cloud infrastructure such as Amazon Web Services (AWS) and Microsoft Azure, setting up and deploying various edge computing equipment to enable integration into and automation through Worlds platform, and evaluating, deploying and managing IT automation, security, alerting and monitoring tools.

Jurgen JAKAM, PMP, AWS-CSA has a diverse educational background. In 2018, they obtained a Credential of Readiness (CORe) from Harvard Business School Online in the field of Business Analytics, Economics, and Financial Accounting. From 2005 to 2009, they obtained a Bachelor of Technology (B.Tech.) from the University of Douala in Electrical Engineering and Industrial Computing. In addition, Jurgen has obtained various certifications such as a Project Management Workshop from Kepner-Tregoe in 2021, an edX Verified Certificate for AWS IoT: Developing and Deploying an Internet of Things and an edX Verified Certificate for Migrating to the AWS Cloud in 2020, a Credential Of Readiness from HBX | Harvard Business School in 2018, a QPLS1x: Six Sigma: Define and Measure from edX in 2017, a PM9001x: Project Management Life Cycle from edX in 2017, an ITIL Foundation V3 from EXIN in 2013, a Project Management Professional (PMP) from the Project Management Institute in 2022, an AWS Certified Cloud Practitioner from Amazon Web Services (AWS) in 2020, an AWS Certified Solutions Architect - Associate from Amazon Web Services (AWS) in 2020, and a Tool Operator Level 2 for Geometry, Mapping (XYZ), Axial MFL & Transverse MFL from ROSEN in 2020.

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Timeline

  • Support Engineer

    July, 2022 - present

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