Charles Cross

Charles Cross is a skilled software developer currently employed at WorldWide Logistics in Urbandale, IA, since August 2022. Prior experience includes working as a Jr Software Developer at Ocrolus, where responsibilities encompassed training machine and OCR models to analyze financial documentation, processing over 250,000 documents with exceptional accuracy, and collaborating with cross-functional teams to enhance user experience. Charles also served as a Lead Transportation Security Officer at the U.S. Department of Homeland Security from August 2019 to March 2022, focusing on training and development, database management for performance tracking, and optimizing airport screening procedures. Early career experience includes training new baristas at Starbucks from June 2014 to August 2019. Charles holds a Bachelor's degree in International Relations and Affairs from Simpson College, completed in July 2020.