Rachel Campbell has a diverse work experience in various organizations. Rachel began their career as a Special Programs Coordinator at the Tallahassee Police Department, where they worked from 2006 to 2009. In this role, they were responsible for various HR functions, including recruitment, payroll, and benefits administration. Rachel also served as a liaison for union negotiations.
After their time at the police department, Rachel joined the Social Security Administration in 2009. Rachel initially worked as a Generalist Claims Representative, handling all initial and post-entitlement processing actions. Rachel conducted interviews for benefit applications and provided training as needed. Rachel then transitioned to the role of Technical Expert, serving as a programmatic expert and assigning and monitoring workloads. Later, they became an Operations Supervisor, directly supervising employees and working with management and union representatives to resolve grievances.
In 2015, Rachel joined the Florida School for the Deaf and the Blind as a Research and Training Specialist. Rachel managed training programs, including CPR and crisis prevention, and created documentation and resource guides. Rachel also supervised training instructors and developed user manuals for staff and student accountability processes.
Most recently, Rachel has been working at the Wounded Warrior Project since 2017. Rachel started as a Senior Learning and Development Specialist, where they managed projects related to business improvements and organizational development. Rachel conducted coaching and training sessions with the executive team and employees throughout the organization. Rachel has now taken on the role of Learning and Organizational Development Manager.
Rachel Campbell has a strong educational background with a focus on business administration, human resources management, and instructional systems. Rachel obtained their Bachelor of Science (B.S.) degree in Human Resources Management/Personnel Administration, General from Florida State University - College of Business in the years 2005 to 2008. Following this, they pursued a Master of Business Administration (M.B.A.) degree in Business Administration and Management, General from the same institution, completing it between 2010 and 2012.
Continuing their educational journey, Rachel enrolled in Florida State University to pursue a Master of Science (M.S.) degree in Instructional Systems and Learning Technologies starting in 2016. The end year for this program is not provided, suggesting they may still be currently pursuing the degree or it has recently been completed.
In addition to their formal education, Rachel has obtained various certifications. These include the "EmployeeXM Expert Certification Exam" from Qualtrics, which they achieved in August 2023. In September 2020, they obtained the "AMA Certified Professional in Management™" certification from the American Management Association. Prior to that, in June 2015, they earned the "Professional in Human Resources® (PHR®)" certification from HRCI. Although not specified, Rachel also holds the "Six Sigma Green Belt" certification from the Aveta Business Institute. The exact date of obtaining this certification is not provided.
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