Gustavo Adolfo Hernandez Diaz

Responsable DE Customer Service at WOW Concept

Gustavo Adolfo Hernandez Diaz possesses extensive experience in product management and customer service across various industries. Since December 2012, Gustavo has worked with Helly Hansen as Gerente de Productos, overseeing brand strategy and market research. Roles at other organizations include Regional Brand Manager and Country Product Manager for various brands, where responsibilities encompassed retail management and product positioning. Currently, Gustavo serves as Supervisor de Ventas at Tech Institute and as RESPONSABLE DE CUSTOMER SERVICE at WOW Concept. Previous positions include COORDINADOR ATENCION AL CLIENTE at Cetelem and Jefe del Servicio Atencion al Cliente at Linea Directa Aseguradora, demonstrating a solid background in client relations and team leadership. Gustavo holds degrees in Publicidad and Trabajo Social and a certification in seguros from ICEA.

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