Mykyta Volkov

Mykyta Volkov is a skilled customer support representative at WOW24-7 since June 2022, adept at managing customer complaints, providing solutions, and ensuring satisfaction through effective communication and multitasking. Prior experience includes serving as the Head of the Student Council at Kryvyi Rih State Pedagogical Institute from October 2022 to June 2023, where responsibilities involved protecting student rights, organizing council activities, and resolving conflicts. Mykyta is currently pursuing two master's degrees in Germanic Languages, Literatures, and Linguistics at the National Technical University of Ukraine 'Kyiv Polytechnic Institute' and in Language Interpretation and Translation, reflecting a strong commitment to academic and professional development.